Stale Pre-tender

GTR0934 - Fraud prevention Market Engagement

Details

Value
£750,000
Topic
Fraud audit services
Published
3 September 2025
Submission
17 October 2025

Tender description

GTR are going out to market because the scale and complexity of fraud threats and require a step change in capability. The shift towards digital ticketing and the fragmented nature of industry data demand innovative tools that can provide holistic insight, reduce manual effort, and strengthen the integrity of our fraud investigations. Through this market engagement, GTR aims to build a clear understanding of the solutions available, the maturity of relevant technologies, and the approaches that suppliers are taking to balance innovation with compliance. This will inform the design of a future procurement process and help ensure that any eventual investment delivers measurable improvements in fraud prevention, operational efficiency, and customer confidence. GTR is seeking to engage with the market to understand the capabilities, innovations, and approaches currently available to support our ambition of transforming how we detect, analyse, and prevent fraud. Our current operational environment is highly manual, fragmented, and dependent on disparate datasets held across multiple internal systems and third-party retailers. This limits our ability to generate timely, reliable intelligence, and constrains our fraud specialists from focusing on higher-value activities. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Newcastle-upon-Tyne:-Fraud-audit-services./6DW5U6NE74 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6DW5U6NE74

Timeline

  1. Completed: Pre-tender published3 September 2025
    Current notice

About the buyer

Govia Thameslink Railway Limited is a rail operator. GTR is a trading name of Thameslink Southern Great Northern Limited. Suppliers can search current opportunities and identify future tenders there. GTR says it aims to treat all suppliers equally, with integrity, fairness and professionalism. GTR says good procurement practice and contract management help secure value for money.

Over the past 5 years, most of Govia Thameslink Railway Limited's contract awards have been in business services, health and social work and software and information systems.

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