Networks Incident Management Analysis
Details
- Supplier(s)
- Gartner UK Ltd
- Value
- £97,886
- Duration
- 1 month
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 27 August 2025
- Source
- uk:contracts_finder
Tender description
A hypothesis-led investigation of recent P1 level network issues experienced by DWP; potentially the interface between network and cloud environments Approach to cover: an analysis of recent incidents and current management processes and use of tooling and a comparison to good practice
Timeline
- Completed: Award date18 August 2025
- Completed: Award published27 August 2025Current notice
- Completed: Contract expiry date26 September 2025
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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