Expired contract

L3 Customer Service Apprenticeship

Details

Supplier(s)
MBKB Limited
Value
£24,000
Duration
1 month
Topic
Staff training services
Published
20 August 2025

Tender description

To commercially fund 6 learners in Wales to undertake L3 Customer Service Apprenticeship. Processed by SSCL ## Contract award

Timeline

  1. Completed: Award published20 August 2025
    Current notice
  2. Completed: Award date20 August 2025
  3. Completed: Contract expiry date20 September 2025

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

AI insights

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Decision makers

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