Closed tender

HSE 24687 National Patient/Service User Online Feedback Platform for the HSE

Details

Buyer: Health Service Executive (HSE)
Value: €1
Topic: Software package and information systems
Published: 19 August 2025
Submission: 22 September 2025
Source: ie:e_tenders

Tender description

Description: The Health Service Executive (HSE) invites Tenders from suitably qualified companies / individuals for the supply, implementation and support of a National Patient/Service User Online Feedback Platform with an initial Award for the HSE South West region. Further Awards to the remaining HSE Health Regions may follow. The HSE encourages the marketplace to offer innovative, modern solutions to meet with the Specification of Requirements (as per the Tender Pack) - Service Providers can propose partnership /consortium bids to offer the best possible solution for the HSE. For full details please see Invitation to Tender documentation available with the Contract Notice published on the eTenders website.

Timeline

Completed: Tender published19 August 2025
Current notice
Completed: Submission date22 September 2025

About the buyer

Health Service Executive runs Ireland's public health service, and buys as a central healthcare organisation through a dedicated national procurement team. HSE is described as the State's largest public sector purchaser. HSE Procurement, the central commercial team, negotiates national framework agreements and manages large contracts. Individual hospitals, community health bodies and local HSE regions can source lower-value contracts directly.

Over the past 5 years, most of HSE's contract awards have been in construction work, electrical equipment and lighting and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@health-service-executive-hse.gov
Commercial Director	+44 •••• ••••••	••••••••@health-service-executive-hse.gov
Procurement Manager	+44 •••• ••••••	••••••••@health-service-executive-hse.gov
Category Lead	+44 •••• ••••••	••••••••@health-service-executive-hse.gov
Senior Buyer	+44 •••• ••••••	••••••••@health-service-executive-hse.gov
Contracts Manager	+44 •••• ••••••	••••••••@health-service-executive-hse.gov