Bus Franchising Contract Management System
Details
- Value
- £680,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 21 August 2025
- Submission
- 5 September 2025
- Source
- uk:find_a_tender
Tender description
Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.
Timeline
- Completed: Pre-tender published21 August 2025Current notice
About the buyer
Liverpool City Region Combined Authority brings together six Merseyside councils and Merseytravel, and buys as a local authority with its own procurement team led by a Head of Procurement. Suppliers register free on The Chest, the e-sourcing portal used for tender notifications. Larger contracts are also advertised on Find a Tender. Sourcing runs through a mix of open tenders and cross-government frameworks, including Crown Commercial Service agreements. A forward-looking pipeline lists larger opportunities before they reach market. Compliance with the Procurement Act 2023 sits with a dedicated Procurement Review Unit.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of the Liverpool City Region Combined Authority's contract awards have been in business services, research and development and architectural and engineering services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov |
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