Awarded contract

P-0810 Automation of Council tax discounts and exemption reviews

Details

Value
£40,000
Duration
3 years
Topic
Software programming and consultancy services
Published
13 August 2025

Tender description

The provision of robotic process automation (RPA) to automate Council tax discount and exemption reviews, and also bulk tracing exercises for absconded debtors. This is to reduce the manual work required by the back office teams. This contract was awarded by direct award via The RM1557.14 GCloud14 Framework Lot 2

Timeline

  1. Completed: Award date1 August 2025
  2. Completed: Award published13 August 2025
    Current notice
  3. Next: Contract expiry date31 July 2028in 2 years

About the buyer

Manchester City Council is the local authority for the city of Manchester, and buys through its Corporate Procurement Service. Category leads across the council handle procurement for their own areas of goods and services. A Professional Services Framework covers consultancy and professional services work for the council.

Over the past 5 years, most of Manchester City Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
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Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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