Norfolk and Suffolk Victim Care Service
Details
- Supplier(s)
- Catch22 Charity Limited
- Value
- £2,650,000
- Duration
- 3 years
- Topic
- Health and social work services
- Published
- 15 August 2025
- Source
- uk:contracts_finder
Tender description
The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.
Timeline
- Completed: Award published15 August 2025Current notice
- Completed: Award date1 October 2025
- Next: Contract expiry date30 September 2028in 2 years
About the buyer
The Police and Crime Commissioner for Suffolk is a blue light body based in Ipswich. The Commissioner chairs the Strategic Procurement Governance Board that oversees this work. National frameworks are used through BlueLight Commercial and the Eastern Shires Purchasing Organisation. The Commissioners for Norfolk and Suffolk jointly procure the Norfolk and Suffolk Victim Care service.
Over the past 5 years, most of The Police and Crime Commissioner for Suffolk's contract awards have been in transport equipment, security and defence equipment and construction materials.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-police-and-crime-commissioner-for-suffolk.gov |
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