New Homes Customer Journey Pilot
Details
- Buyer
- Peabody Trust
- Supplier(s)
- Integrity UK Ltd
- Value
- £174,259.2
- Duration
- 11 months
- Topic
- Business and management consultancy services
- Published
- 15 August 2025
- Source
- uk:find_a_tender
Tender description
Pilot to improve customer experience of new homes To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973831801 ## Contract award
Timeline
- Completed: Award published15 August 2025Current notice
- Completed: Award date15 August 2025
- Completed: Contract expiry date21 July 2026
About the buyer
Peabody Trust is a housing association managing homes across London and the Home Counties through a central procurement team. Peabody lists on ProcureCo, a marketplace connecting housing providers with suppliers before tenders go live. Framework agreements let successful suppliers take call-off contracts without a fresh tender. New suppliers pass an Alcumus pre-qualification check covering health, safety, sustainability, quality and risk management before starting any work.
Over the past 5 years, most of Peabody Trust's contract awards have been in architectural and engineering services, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@peabody-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@peabody-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@peabody-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@peabody-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@peabody-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@peabody-trust.gov |
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