Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB
Details
- Supplier(s)
- eConsult Health Ltd
- Value
- £90,612.38
- Duration
- 2 years
- Topic
- Medical software package
- Published
- 13 August 2025
- Source
- uk:contracts_finder
Tender description
The NHS England National Commercial and Procurement Hub supported NHS South West London ICB to place a new contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. NHS South West London ICB's requirement is for a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.
Timeline
- Completed: Award date1 April 2025
- Completed: Award published13 August 2025Current notice
- Next: Contract expiry date31 March 2027in 6 months
About the buyer
NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. Tenders are advertised through the In-Tend portal, where suppliers register to bid. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions. Purchase-to-pay processes and catalogues run through a transactional procurement service for member organisations.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.
Relevant CPV codes
- 48180000 · Medical software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov |
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