Awarded contract

Revenues and Benefit System and OnDemand Services

Details

Value
£2,533,884
Topic
IT services: consulting, software development, Internet and support
Published
7 August 2025

Tender description

The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. Lot 1: 5 year contract - 30/09/2025 - 29/09/2030 The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.

Timeline

  1. Completed: Award published7 August 2025
    Current notice
  2. Completed: Award date7 August 2025

About the buyer

Trafford Council is a Greater Manchester local authority that procures supplies, services and works for residents and local businesses. STAR Procurement, a shared service run jointly with five neighbouring councils, manages most of its tenders and quotations. STAR also runs procurement for Knowsley, Rochdale, St Helens, Stockport and Tameside councils.

Over the past 5 years, most of Trafford Council's contract awards have been in architectural and engineering services, construction work, and health and social work.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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