Caseload management - algorithmic software
Details
- Supplier(s)
- Voicescape Limited
- Value
- £240,000
- Duration
- 2 years
- Published
- 5 August 2025
- Source
- uk:procontracts
Tender description
Implementation of algorithmic software to help manage rent and service charge collection from council residents
Timeline
- Completed: Award published5 August 2025Current notice
- Completed: Award date5 August 2025
- Next: Contract expiry date31 March 2027in 5 months
About the buyer
London Borough of Lewisham is a local authority run by a directly elected Mayor and Cabinet, and buys through its own dedicated procurement team. A corporate procurement strategy sets out the council's approach to Best Value and social value. The council follows the Procurement Act 2023 and Public Services Social Value Act when awarding contracts.
Over the past 5 years, most of London Borough of Lewisham's contract awards have been in health and social work, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov |
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