Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services
Details
- Supplier(s)
- EQL Limited
- Value
- £498,914
- Duration
- 3 years
- Topic
- Health and social work services
- Published
- 31 July 2025
- Source
- uk:contracts_finder
Tender description
The London Borough of Harrow is inviting tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.\r \r The Authority is seeking a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification.\r \r The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.\r \r Currently, non-automatic applications and renewals are provided under a contract that is scheduled to expire on 31st May 2025. Automatic applications and renewals including the administrative work and updating of relevant IT systems are currently provided by LB Harrow. To view the tender documents and apply, please visit www.londontenders.org
Timeline
- Completed: Award published31 July 2025Current notice
- Completed: Award date1 September 2025
- Next: Contract expiry date31 August 2028in 2 years
About the buyer
London Borough of Harrow buys as a local authority, procuring under the Procurement Act 2023. Every tender is advertised on the London Tenders Portal, the council's e-procurement system. New suppliers must register on the Central Digital Platform before bidding for its contracts. Frameworks set up by the Crown Commercial Service, the Eastern Shires Purchasing Organisation and NHS Shared Business Services also cover much of what the council buys. Supply Ready Harrow trains local businesses to compete for its contracts and for wider public sector work. A published pipeline lists larger opportunities expected for re-procurement or as new projects.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Harrow's contract awards have been in health and social work, business services and construction work.
Relevant CPV codes
- 85000000 · Health and social work services
- 98000000 · Other community, social and personal services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-harrow.gov |
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