Metrolink Operations and Maintenance
Details
- Value
- £1,600,000,000
- Topic
- Construction work
- Published
- 30 July 2025
- Submission
- 24 September 2025
- Source
- uk:find_a_tender
Tender description
The Metrolink Tram System is the backbone of the Bee Network , Greater Manchester's integrated public transport network, and is of strategic importance to the economy of Greater Manchester, providing fast and frequent links across the region for employment, leisure and tourism. The Metrolink assets comprise a fleet of 147 trams, over 100 km of track and overhead line, 99 stops, 2 depots and growing patronage of over 46 million passenger journeys per annum (March 2025). Metrolink is the largest light rail network in the UK. Operation and management of the system is currently undertaken via one major contract let by TfGM. The maintenance and operations obligations for Metrolink are included within the Metrolink Operations and Maintenance Agreement (MOMA) with the current contract ending in July 2027. Selecting the best provider of operation and maintenance services is critical to TfGM's continued success in the coming decade. The value of the operations and maintenance services is expected to be in the order of £1.9 billion over 11 years, with a potential to instruct additional capital works. This notice is intended to inform potential tenderers that TfGM are now formally commencing the procurement process to appoint an operation and maintenance provider for 2027 onwards, and provide a timeline for the procurement. The procurement will follow a 2 stage process under the competitive flexible procedure with an initial Procurement Specific Questionnaire (PSQ) stage from which a maximum of four tenderers will be progressed to the tender stage. Full details are provided within the PSQ, draft contract and draft Invitation to Negotiate (ITN ) which are freely and electronically available via the linked Pro Contract e Portal. The successful tenderer, as an experienced operator and maintainer will also support TfGM in their procurement and delivery of Expansion Projects to the Metrolink System including new stops and new trams, new control systems and the development of future extensions. The successful tenderer will be responsible for delivering a step change in asset management that maximises the life of the existing assets and maximises the capacity of the services delivered with the existing assets.
Timeline
- Completed: Tender published30 July 2025Current notice
- Completed: Submission date24 September 2025
About the buyer
Transport for Greater Manchester is the local transport body behind the Bee Network, buying with its own team of CIPS-qualified procurement professionals. Tenders are advertised on ProContract, the organisation's own e-tendering portal. Larger opportunities are published as Pipeline Notices on Find a Tender, with older award notices held on Contracts Finder. Established frameworks, run either externally or in-house, cover much of what TfGM buys for ease and speed. Bus contracts follow a separate route, procured through the Bee Network's bus franchising model. Suppliers can reach the procurement team directly by email for guidance on bidding.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Transport for Greater Manchester's contract awards have been in business services, transport services and IT services.
Relevant CPV codes
- 45000000 · Construction work
- 50000000 · Repair and maintenance services
- 60112000 · Public road transport services
- 60130000 · Special-purpose road passenger-transport services
- 60210000 · Public transport services by railways
- 71314200 · Energy-management services
- 71540000 · Construction management services
- 71631470 · Railway-track inspection services
- 79420000 · Management-related services
- 98351000 · Car park management services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transport-for-greater-manchester.gov |
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