Application Health Checks and Optimisation
Details
- Supplier(s)
- ICT Revolutions Ltd
- Value
- £90,000
- Duration
- 4 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 1 August 2025
- Source
- uk:contracts_finder
Tender description
The Adult Social Care (ASC) in the Royal Borough of Kingston uses a number of applications for managing their services to clients and staff. Some of these applications are the IAS system and Adult and Children's ContrOCC.\\r\r \\r\r To ensure continuous value is achieved from these systems and the smooth running of these applications to meet their expected performance, a periodic health check and application configuration optimisation is required. This application Health Check and remediation support service verifies the operational status of the applications and their status. It will identify potential issues early, minimizing downtime, improving user experience, and maintaining system reliability.
Timeline
- Completed: Award published1 August 2025Current notice
- Completed: Award date1 August 2025
- Next: Contract expiry date31 July 2029in 3 years
About the buyer
Royal Borough of Kingston upon Thames is a local authority that buys under its own Contract Regulations, using a corporate contract first wherever one covers the purchase. Every tender is advertised on the London Tenders Portal, the council's e-tendering system. Contracts above the Procurement Act 2023 thresholds also appear on Find a Tender. Lower-value work goes to written quotations, preferably from local suppliers, or to call-off from a framework agreement or dynamic purchasing system. A three-year Commercial Pipeline lists the larger procurements the council expects to run. A contracts register names the main suppliers so that potential sub-contractors can approach them directly.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Royal Borough of Kingston upon Thames's contract awards have been in transport services, architectural and engineering services and construction work.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov |
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