USW - Provision of Maintenance and Support for Quercus
Details
- Supplier(s)
- Surecampus Ltd
- Value
- £186,125
- Duration
- 1 year
- Topic
- Educational software package
- Published
- 24 July 2025
- Source
- uk:find_a_tender
Tender description
The University of South Wales intends to award a contract directly for the provision of ongoing support, maintenance, and additional technical work related to the Quercus software system. As the original developer and implementer of the Quercus system, which is currently in operational use, the supplier holds unique technical knowledge and detailed understanding of the software's architecture, configuration, and integration with internal systems. This knowledge is essential to the continued reliable operation, support, and enhancement of the system. The intended contract includes additional works that form a natural extension of the original implementation and which cannot be carried out by another supplier without significant risk of disruption, inefficiency, or duplication of effort. Due to the technical complexity and system-specific knowledge required, no alternative supplier is known to be capable of delivering these services to the required standard. ## Contract award Title: Award of the provision of maintenance and support for a student records and admissions system - Quercus
Timeline
- Completed: Award published24 July 2025Current notice
- Completed: Award date24 July 2025
- Completed: Contract expiry date10 August 2026
About the buyer
University of South Wales is a higher education institution, buying through a dedicated team in its Finance department in Pontypridd. Lower-value notices below the EU thresholds go out through eTenderwales. Larger requirements are let as framework call-offs, covering library systems and campus facilities. The university buys collaboratively through the Higher Education Purchasing Consortium Wales, alongside universities across Wales. The Welsh HE Shared Services Project extends this collaboration across the wider sector.
Over the past 5 years, most of University of South Wales's contract awards have been in business services, construction work and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-south-wales.gov |
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