SYP - Sostenuto Sunrise Support and Maintenance
Details
- Supplier(s)
- SUNRISE SOFTWARE LIMITED
- Duration
- 3 years
- Topic
- Software-related services
- Published
- 22 July 2025
- Source
- uk:find_a_tender
Tender description
This is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP ## Contract award
Timeline
- Completed: Award published22 July 2025Current notice
- Completed: Award date22 July 2025
- Next: Contract expiry date1 April 2028in 17 months
About the buyer
South Yorkshire Mayoral Combined Authority brings together Barnsley, Doncaster, Rotherham and Sheffield under an elected mayor, and buys as a local authority. Public transport commissioning includes tram fleet and bus service contracts. The Authority's Strategic Economic Plan sets transport and investment priorities through to 2040.
Over the past 5 years, most of the South Yorkshire Mayoral Combined Authority's contract awards have been in software and information systems, IT services and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov |
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