Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services.
Details
- Buyer
- Northern Trains Ltd
- Supplier(s)
- Fujitsu Services
- Topic
- Ticket-validation machines
- Published
- 21 July 2025
- Source
- uk:find_a_tender
Tender description
Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services 'STARmobile' from 1 August 2025 until December 2026. Lot 1: Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services from 1 August 2025 until December 2026. This includes over 600 STARmobile devices and the support and maintenance of over 600 devices at 23 depots used in ticket selling, validation of digital tickets and processing of unpaid fares notices and penalty fares On the 12th March 2025 the current service provider published a notification of the End of Service Life (EOSL) for STARmobile and confirmed that this system will no longer be supported for operational for use beyond the end of 2026. Ticket retailing is critical activity for Northern Trains, and other Train Operating Companies (TOC's), and continuity in support activities until December 2026 will allow time for NTL to approach the market to source a replacement onboard train ticket retailing solution.
Timeline
- Completed: Award published21 July 2025Current notice
- Completed: Award date31 July 2025
About the buyer
Northern Trains Ltd operates passenger rail services across the North of England as a publicly owned local transport organisation. DfT Operator has run the company since Northern returned to public ownership in March 2020.
Suppliers of safety-critical goods, works and services register on RISQS to gain audited status. A published pipeline lists upcoming tendering opportunities for engineering, construction and safety-critical projects each year.
Over the past 5 years, most of Northern Trains Ltd's contract awards have been in construction work, repair and maintenance and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@northern-trains-ltd.gov |
3 similar open tenders
See more open tenders related to Ticket-validation machines.
Related buyers
Buyers similar to Northern Trains Ltd.
- 374£11.2bn
- 117£1.6bn
- 108£499.2m
- 104£5.5m
- 76£397.1m
- 59£16.3m
- 50£108.4m
- 49£32.3m
- 28£3.4m
- 27£6.3m
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.