DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre Two (ISSC2 Framework Agreement)]
Details
- Supplier(s)
- Shared Services Connected Limited (SSCL UK)
- Value
- £403,702,858
- Duration
- 12 years
- Topic
- Business and management consultancy and related services
- Published
- 25 July 2025
- Source
- uk:find_a_tender
Tender description
Lot 1: DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre 2 (ISSC2 Framework)] Provision of: 1. shared critical business support services including human resources, finance and accounts, payroll and procurement to Crown and other public sector bodies 2. ‘Transition Services’ to support the phased approach the exit from the shared business support services from the Contractor to the DWP (including any of the Service Recipients and/or to any Replacement Contractor(s)) in accordance with a new phased transition approach.
Timeline
- Completed: Award date1 November 2013
- Completed: Award published25 July 2025Current notice
- Completed: Contract expiry date31 October 2025
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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