Closed tender

Friends and Family Test: Measurement and Analytical Services

Details

Published
13 January 2025
Submission
27 January 2025

Tender description

NHS England is carrying out some initial market engagement for ‘Friends and Family Test: Measurement and Analytical Services’ and is inviting suppliers to comment on the proposed specification as detailed in Annex A of the Request for Information (RFI) document by asking a series of questions. Suppliers are asked to complete the RFI and upload to Atamis by 12 Noon, 27 January 2025. This proposal covers the provision of services and expertise that provide advice, data analysis, technical expertise and interpretative knowledge in relation to the development and maintenance of the NHS England Friends and Family Test (FFT) programme. The full range of tasks covers handling queries via email and telephone; data collections, including chasing up missing returns, data validation processes, producing files for publication; managing processes for collections, final checking of documents; and maintaining the NHS England Friends and Family Test Analysis web site.

Timeline

  1. Completed: Tender published13 January 2025
    Current notice
  2. Completed: Submission date27 January 2025

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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Decision makers

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