Work Monitoring and Audit Software System - S510872
Details
- Supplier(s)
- Monday.com UK 2020 Limited
- Value
- £72,000
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 14 July 2025
- Source
- uk:find_a_tender
Tender description
A software system, "Monday.Com Service", that is a dedicated platform specifically designed to help teams manage and deliver efficient service. It's focus will be for Payroll and Pensions, providing a work monitoring and audit system, an automated email triage system and a focus on customer service communications. It's a versatile solution that can be used by various departments once delivered, with interest already from partnering teams. ## Contract award
Timeline
- Completed: Award published14 July 2025Current notice
- Completed: Award date14 July 2025
- Next: Contract expiry date30 June 2029in 3 years
About the buyer
Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov |
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