Support Services for Microsoft Dynamics 365
Details
- Supplier(s)
- Node 4
- Value
- £57,314.4
- Duration
- 2 years
- Topic
- Software support services
- Published
- 15 July 2025
- Source
- uk:contracts_finder
Tender description
Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy. The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules. Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting. The contract will support continuous improvement and alignment with evolving business needs.
Timeline
- Completed: Award date1 June 2025
- Completed: Award published15 July 2025Current notice
- Next: Contract expiry date31 May 2027in 7 months
About the buyer
The Crown Prosecution Service (CPS) is a non-ministerial department that prosecutes criminal cases investigated by the police across England and Wales. Fourteen regional CPS Areas handle prosecutions locally, each led by a Chief Crown Prosecutor. A dedicated Commercial Team manages supplier contracts and procurement policy for the whole organisation. CPS's buying spans IT systems, digital transformation and legal support services such as court transcription and video links.
Over the past 5 years, most of CPS's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-crown-prosecution-service-cps.gov |
17 similar open tenders
See more open tenders related to Software support services.
- Open tender
ICT Managed Services
Related topics
Topics related to Support Services for Microsoft Dynamics 365, ranked by notice volume.
- 11,824£2.5tn
- 3,542£14.6bn
- 12,967£1.7tn
- 4,879£228.2bn
Related buyers
Buyers similar to The Crown Prosecution Service (CPS).
- 252£10.6bn
- 187£152.5m
- 107£25.0m
- 102£146.5m
- 98£31.1m
- 60£317.1m
- 56£40.7m
- 55£46.5m
- 46£231.4m
- 45£14.0m
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.