Civic Engagement Platform
Details
- Buyer
- Essex County Council
- Supplier(s)
- Granicus-Firmstep Ltd
- Value
- £190,993
- Duration
- 3 years
- Topic
- Technical services
- Published
- 16 July 2025
- Source
- uk:contracts_finder
Tender description
Civic engagement platform (GovService)- Awarded to Granicus- Firmstep ltd. Granicus-Firmstep provides specialist, tailored professional services to support customers in the implementation of the govService Platform. Services include: scoping, training, benchmarking, business analysis, process-redesign and integrations into any line-of-business system. Granicus-Firmstep consultants also help customers drive channel shift and deliver efficient digital government services, through our extensive experience and skills.
Timeline
- Completed: Award date24 June 2025
- Completed: Award published16 July 2025Current notice
- Next: Contract expiry date23 June 2028in 2 years
About the buyer
Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. Larger opportunities are advertised through Open, the council's own tendering and contract management platform. Smaller and lower-value contract notices instead appear on Find a Tender and Contracts Finder. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.
Relevant CPV codes
- 71356000 · Technical services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@essex-county-council.gov |
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