CRM - Replacement Contract
Details
- Supplier(s)
- Salesforce UK Limited
- Value
- £32,027,381.44
- Duration
- 5 years
- Topic
- Customer Relation Management software package
- Published
- 8 July 2025
- Source
- uk:contracts_finder
Tender description
CRM contract for an initial term of five years with a further five years potential extension
Timeline
- Completed: Award published8 July 2025Current notice
- Completed: Award date21 July 2025
- Next: Contract expiry date20 July 2030in 4 years
About the buyer
The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. An ethical procurement standard applies to purchases wherever possible.
Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov |
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