P-3244 Insurance Claims Management System
Details
- Buyer
- Translink
- Topic
- Software package and information systems
- Published
- 30 June 2025
- Submission
- 30 July 2025
- Source
- uk:ni-etenders
Tender description
Translink wishes to appoint a provider for the provision of a fully functioning and supported Insurance Claims Management System. The required solution must be cloud-based SaaS that is already available ‘commercially off the shelf’ (COTS). Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted.
Timeline
- Completed: Tender published30 June 2025Current notice
- Completed: Submission date30 July 2025
About the buyer
Translink operates Northern Ireland's public bus, rail and Metro services, and buys as a local transport group with its own procurement department. This department covers Ulsterbus, Northern Ireland Railways and Citybus under one function. Strategic sourcing for the wider Group also sits within this team. The department holds Centre of Procurement Expertise status, one of nine in Northern Ireland. Tender opportunities are published on the eTendersNI website. Live notices are also flagged on Twitter under the #TranslinkB2B tag. A Supplier Hub gives current suppliers a single access point for tender opportunities. Procurement queries go to a dedicated email address or phone line.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Translink's contract awards have been in transport equipment, construction work and IT services.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48170000 · Compliance software package
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@translink.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@translink.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@translink.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@translink.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@translink.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@translink.gov |
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