Awarded contract

High Intensity User Service

Details

Value
£965,062.34
Topic
Hospital support services
Published
4 July 2025

Tender description

The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most Lot 1: The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most

Timeline

  1. Completed: Award date2 July 2025
  2. Completed: Award published4 July 2025
    Current notice

About the buyer

Central and North West London NHS Foundation Trust provides mental health and community health services across London, Milton Keynes and Surrey, and buys as a healthcare organisation. A Board in Common links the Trust with West London NHS Trust and Central London Community Healthcare NHS Trust. North West London Procurement Services is a shared service for nine NHS partner organisations in the region.

NHS foundation trusts follow the Provider Selection Regime when awarding healthcare service contracts.

Over the past 5 years, most of Central and North West London NHS Foundation Trust's contract awards have been in health and social work and public administration and defence.

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