Awarded contract

Health Research Authority Principal Operational Systems: Development, Maintenance and Support

Details

Supplier(s)
BGO Software OOD (formerly BGO Media Ltd), BGO SOFTWARE OOD
Value
£8,088,486
Topic
Networking, Internet and intranet software package
Published
2 July 2025

Tender description

Lot 1: The Contract originally covered a comprehensive range of technical services supporting custom software development and associated infrastructure, including but not limited to architecture design, QA/QC, issue tracking, software deployment, server and firewall management, database administration, and multi-tier help desk support. This modification enables the continuation of essential software support and maintenance services pending transition to a replacement solution. The scope of services covered under this modification has been reduced from the original contract to reflect current operational needs, as certain elements of the original scope are no longer required.

Timeline

  1. Completed: Award date24 February 2016
  2. Completed: Award published2 July 2025
    Current notice

About the buyer

The Health Research Authority operates as an arm's-length body of the Department of Health and Social Care, with its own budget and board. Research Ethics Committees approve health and social care research applications on its behalf. Studies are submitted through the Integrated Research Application System, its single online route for HRA Approval. A 2015 tender placed IRAS software development with a single supplier, BGO Media. HRA is now building Plan and Manage Health and Care Research, a new digital service developed on behalf of the IRAS Partners to replace three legacy systems. Most of its functions cover research in England, run alongside a shared system across the rest of the UK.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of HRA's contract awards have been in IT services, research and development and furniture and furnishings.

Relevant CPV codes

  • 48200000 · Networking, Internet and intranet software package
  • 48600000 · Database and operating software package
  • 48800000 · Information systems and servers
  • 72200000 · Software programming and consultancy services
  • 72260000 · Software-related services
  • 72320000 · Database services
  • 72400000 · Internet services

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