CPT_24_34 - Feedback programmes
Details
- Supplier(s)
- IFF Resarch
- Value
- £313,403.15
- Duration
- 3 years
- Topic
- Customer survey services
- Published
- 4 July 2025
- Source
- uk:contracts_finder
Tender description
National Audit Office (NAO) used the Crown Commercial Services (CCS) Research and Insights Dynamic Purchasing System (DPS) - Reference: RM6126 to award a contract to I.F.F Research Ltd. The services include provision of two stakeholder feedback programmes: a Strategic Feedback Programme to gather insights from senior stakeholders via surveys and interviews, and a Financial Audit Feedback Programme targeting finance officials post-audit. Both include regular reporting, analysis and a dashboard visualisation of results. The contract will run for a initial 3 year period from 02.06.25 to 01.06.28 with the option to extend the contract for two years in one year periods. Final expiry of the contract is 01.06.30. The estimated contract value for the potential full five years will be £520,000.00 gross and the initial three years will be £313,403.16 gross.
Timeline
- Completed: Award date2 June 2025
- Completed: Award published4 July 2025Current notice
- Next: Contract expiry date1 June 2028in 2 years
About the buyer
The National Audit Office scrutinises government spending on Parliament's behalf, and buys as a central body with its own Central Procurement Team. Purchases span professional services, technology, training, facilities management and office supplies bought to support its audit work. Procurement follows UK public procurement regulations alongside the office's own internal policies.
Over the past 5 years, most of the National Audit Office's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov |
3 similar open tenders
See more open tenders related to Customer survey services.
Related buyers
Buyers similar to National Audit Office.
- 1,767£172.5bn
- 507£243.2m
- 446£1.5bn
- 401£111.7m
- 397£2.0bn
- 328£24.8bn
- 324£1.2bn
- 246£3.1bn
- 148£1.0bn
- 129£1.6bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.