Contract for Remote Concierge Service Maintenance
Details
- Supplier(s)
- OPENVIEW SECURITY SOLUTIONS LIMITED
- Value
- £44,800
- Duration
- 3 years
- Topic
- Television and radio receivers, and sound or video recording or reproducing apparatus
- Published
- 4 July 2025
- Source
- uk:find_a_tender
Tender description
Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder ## Contract award
Timeline
- Completed: Award published4 July 2025Current notice
- Completed: Award date4 July 2025
- Next: Contract expiry date2 August 2028in 2 years
About the buyer
City and County of Swansea is a Welsh local authority, and buys through Sell2Wales, the Welsh public sector's central tendering portal. Suppliers submit electronic tenders online through eTenderWales. Larger contracts are also advertised on Find a Tender Service under the Procurement Act 2023. Suppliers must register on the Central Digital Platform to bid for contracts above a set threshold value. Major framework agreements are procured through the South West Wales regional collaborative arrangement. Carmarthenshire County Council leads that arrangement for the wider region, alongside Neath Port Talbot, Pembrokeshire and Ceredigion councils.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of City and County of Swansea's contract awards have been in construction work, transport equipment and business services.
Relevant CPV codes
- 32300000 · Television and radio receivers, and sound or video recording or reproducing apparatus
- 32500000 · Telecommunications equipment and supplies
- 35120000 · Surveillance and security systems and devices
- 50300000 · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov |
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