Awarded contract

Contract for Remote Concierge Service Maintenance

Details

Value
£44,800
Duration
3 years
Topic
Television and radio receivers, and sound or video recording or reproducing apparatus
Published
4 July 2025

Tender description

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder ## Contract award

Timeline

  1. Completed: Award published4 July 2025
    Current notice
  2. Completed: Award date4 July 2025
  3. Next: Contract expiry date2 August 2028in 2 years

About the buyer

City and County of Swansea is a Welsh local authority. Suppliers submit electronic tenders online through eTenderWales. Major framework agreements are procured through the South West Wales regional collaborative arrangement. Carmarthenshire County Council leads that arrangement for the wider region, alongside Neath Port Talbot, Pembrokeshire and Ceredigion councils.

Over the past 5 years, most of City and County of Swansea's contract awards have been in construction work, transport equipment and business services.

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