Awarded contract

Level 2 - Credit Controller and Collector - ST0176 and Level 3 - Advanced Credit Controller and Debt Collection Specialist - ST0175 Lotting to DWP employees

Details

Supplier(s)
CSA
Value
£1,515,000
Duration
5 years
Topic
Staff training services
Published
18 June 2025

Tender description

Provision of Level 2 - Credit Controller and Collector - ST0176 and Level 3 - Advanced Credit Controller and Debt Collection Specialist - ST0175 Lotting to DWP employees

Timeline

  1. Completed: Award date16 June 2025
  2. Completed: Award published18 June 2025
    Current notice
  3. Next: Contract expiry date15 June 2030in 4 years

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 80511000 · Staff training services

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Decision makers

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