Awarded contract

ITSM Software and Licences - S504673

Details

Supplier(s)
Kaseya International (UK) Limited
Duration
2 years
Topic
Computer equipment and supplies
Published
17 June 2025

Tender description

TSM Software and licences to be used for external customers to increase productivity and customer self service options. ## Contract award

Timeline

  1. Completed: Award published17 June 2025
    Current notice
  2. Completed: Award date17 June 2025
  3. Next: Contract expiry date30 November 2027in 14 months

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

Relevant CPV codes

  • 30200000 · Computer equipment and supplies

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Decision makers

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