Closed tender

Retail and Café Services – Whittington Health NHS Trust

Details

Value
£4,500,000
Topic
Vending machines
Published
9 June 2025
Submission
28 July 2025

Tender description

Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes: • Coffee bar (31.5 sqm) • Deli (48.3 sqm) • Main entrance coffee shop (c. 20 sqm) • Retail shop area (up to 1,290 sqm) • Automated retailing (as an option) This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards. The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.

Timeline

  1. Completed: Tender published9 June 2025
    Current notice
  2. Completed: Submission date28 July 2025

About the buyer

Whittington Health NHS Trust is an NHS trust in north London that hosts the Partners Procurement Service, a shared procurement team. PPS also serves Moorfields Eye Hospital, North Middlesex Hospital and Royal Free London NHS Foundation Trust. A dedicated Senior Procurement Business Partner supports each partner trust. The PPS Board gives each partner trust a seat in setting procurement strategy. Purchases follow the Public Contracts Regulations 2015 and standard NHS terms and conditions.

Over the past 5 years, most of Whittington Health NHS Trust's contract awards have been in repair and maintenance, medical equipment and pharmaceuticals and health and social work.

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Decision makers

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Contact nameJob titlePhone numberWork email
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