Awarded contract

Online Consultation service

Details

Value
£568,499.5
Duration
3 years
Topic
Medical software package
Published
10 June 2025

Tender description

The NHS England National Commercial and Procurement Hub supported NHS Kent and Medway ICB to place a new contract for the Provision of an Online Consultation tool. NHS Kent and Medway ICB's requirement is for an Online Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Limited. The contract is awarded for an initial period of 24 months with the option to extend for a further 12 months.

Timeline

  1. Completed: Award date1 April 2025
  2. Completed: Award published10 June 2025
    Current notice
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions.

Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.

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Decision makers

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