IDAM support partner
Details
- Buyer
- Post Office Ltd
- Supplier(s)
- Accenture (UK) Limited
- Value
- £310,400
- Duration
- 4 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 13 June 2025
- Source
- uk:contracts_finder
Tender description
Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required. This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.
Timeline
- Completed: Award date28 May 2025
- Completed: Award published13 June 2025Current notice
- Next: Contract expiry date28 May 2029in 3 years
About the buyer
Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.
Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov |
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