Compliance Audits
Details
- Value
- €350,000
- Topic
- Auditing services
- Published
- 11 June 2025
- Submission
- 14 July 2025
- Source
- ie:e_tenders
Tender description
Dublin Bus is committed to a Customer Charter which promises to deliver certain standards of service; in addition to this it has a Public Service Contract (PSC) with the National Transport Authority (N.T.A) that specifies certain delivery targets. An integral part of meeting these commitments is the conducting of an independent audit of its service standards, both internal and external. As per this remit Dublin Bus seeks proposals from suitably qualified parties to provide independent audits of it service. There is also a requirement for additional service quality information. The contract will operate for a period of three years with the option of two one year extensions.
Timeline
- Completed: Tender published11 June 2025Current notice
- Completed: Submission date14 July 2025
About the buyer
Dublin Bus is the state-owned bus operator for Dublin and a subsidiary of CIÉ. A Procurement Department at Phibsboro Road buys all supplies and services for the company. Spare parts and trim items for the bus fleet are a core part of that buying. Electronic submission is typically required. Many tenders are multi-supplier framework agreements. Recent notices cover bus parts, electrical components and depot software. The department says it follows government guidelines and EU directives applicable to state bodies.
Over the past 5 years, most of Dublin Bus/Bus Atha Cliath's contract awards have been in repair and maintenance, transport equipment and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dublin-bus-bus-atha-cliath.gov |
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