Provision of Independent Complaint Officers
Details
- Supplier(s)
- Coram Voice, RRC Ltd, Choices and Voices Care Ltd
- Value
- £180,000
- Duration
- 3 years
- Topic
- Social work and related services
- Published
- 29 May 2025
- Source
- uk:contracts_finder
Tender description
Hull City Council (The Authority) has awarded tenders from interested organisations to provide Independent Complaint Officers. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.
Timeline
- Completed: Award published29 May 2025Current notice
- Completed: Award date1 September 2025
- Next: Contract expiry date31 August 2028in 2 years
About the buyer
Kingston upon Hull City Council is the local authority for Hull, and its larger contracts are procured through a Corporate Procurement Team. Council rules presume in favour of central purchasing arrangements and frameworks for regular repeat purchases. Supplier support is delivered with YORprocure, YPO and the Government Commercial Agency.
Procurement Category Managers publish pipeline notices of larger upcoming activity.
Over the past 5 years, most of Kingston upon Hull City Council's contract awards have been in construction work, architectural and engineering services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@kingston-upon-hull-city-council.gov |
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