Call Handling & Dispatch Message Service for the EDT - S484548
Details
- Supplier(s)
- East of England Ambulance Service NHS Trust
- Value
- £35,460
- Duration
- 10 months
- Topic
- Call centre
- Published
- 29 May 2025
- Source
- uk:find_a_tender
Tender description
For several years our emergency duty team have been using CallEEAST to answer phones overnight but this contract needs renewing annually. It has come up for renewal and we are looking to renew the existing contract ## Contract award
Timeline
- Completed: Award published29 May 2025Current notice
- Completed: Award date29 May 2025
- Completed: Contract expiry date31 March 2026
About the buyer
Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Each opportunity carries a PIN that suppliers use to express interest before bidding. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.
Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov |
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