The provision of process optimisation services
Details
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 21 May 2025
- Submission
- 11 June 2025
- Source
- uk:find_a_tender
Tender description
The provision of process optimisation services for the Police, Fire and Crime Commissioner for Northamptonshire. The Authority is seeking to better understand the options available on the market for a partner to work with us on a process optimisation project. Within our organisations we have a number of key departments all of which have a number of customer services and “front door” processes to enable key tasks and actions to be completed. The key aims of this opportunity is to identify potential suppliers who can help refine our requirements with the aim of optimising processes to: • Increase efficiency • Reduce costs • Improve productivity • Enhance quality • Improve customer experience and satisfaction We are looking for responses to our pre market engagement document and offering some meetings to discuss options with suppliers with the aim of better informing our specification. Please view the documents on https://northamptonshire-opfcc.my.site.com/s/Welcome
Timeline
- Completed: Pre-tender published21 May 2025Current notice
About the buyer
The Police, Fire and Crime Commissioner for Northamptonshire oversees policing and fire services across the county, and buys as a blue light organisation through its own commercial team. Framework agreements with the Crown Commercial Service, ESPO and YPO route much of this spend. One commercial team handles procurement for both Northamptonshire Police and Northamptonshire Fire and Rescue Service.
Over the past 5 years, most of The Police, Fire and Crime Commissioner for Northamptonshire's contract awards have been in security and defence equipment, software and information systems and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-police-fire-and-crime-commissioner-for-northamptonshire.gov |
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