Awarded contract

Support for Delivering Safety Communications for MHRA - Open Competition

Details

Value
£375,000
Duration
6 years
Topic
Database services
Published
24 May 2025

Tender description

Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)'s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. The MHRA seeks the appointment of a Supplier who has experience of and expertise in: - issuing broad email campaigns to a large audience including but not limited to NHS email addresses. Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs - maintaining contact details to ensure up-to-date, and seeking to expand the contacts database. - formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges). Procurement under PCR 2015 Regulations.

Timeline

  1. Completed: Award date31 March 2025
  2. Completed: Award published24 May 2025
    Current notice
  3. Next: Contract expiry date30 March 2031in 4 years

About the buyer

The Medicines and Healthcare products Regulatory Agency regulates medicines, medical devices and blood components, buying as a central healthcare organisation with its own commercial team.

A rolling commercial pipeline lists larger opportunities due over the next 18 months.

Over the past 5 years, most of Medicines and Healthcare products Regulatory Agency's contract awards have been in business services, IT services and laboratory and precision equipment.

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Decision makers

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