Provision of Customer Research Partner
Details
- Buyer
- BiP SOlutions
- Supplier(s)
- Acuity Research & Practice
- Value
- £220,000
- Duration
- 5 years
- Topic
- Customer survey services
- Published
- 19 May 2025
- Source
- uk:contracts_finder
Tender description
Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots
Timeline
- Completed: Award date12 May 2025
- Completed: Award published19 May 2025Current notice
- Next: Contract expiry date31 March 2030in 3 years
About the buyer
BiP Solutions is a private company, founded in 1984 and based in Glasgow, that builds procurement platforms for the public sector. Notices under BiP Solutions itself cover the company's own purchasing of IT, software and business services. Tracker and Contrax, its business intelligence brands, alert suppliers to new contract opportunities. Training and consultancy work, including the Procurement Advice and Support Service, rounds out its offer to public bodies.
Over the past 5 years, most of BiP Solutions's contract awards have been in IT services, software and information systems and real estate services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bip-solutions.gov |
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