Closed tender

Audience Toolkit

Details

Published
23 May 2025
Submission
13 June 2025

Tender description

This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit. The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution.

Timeline

  1. Completed: Tender published23 May 2025
    Current notice
  2. Completed: Submission date13 June 2025

About the buyer

The British Broadcasting Corporation broadcasts TV, radio and online services across the UK, buying as a central body with its own commercial and procurement team. Framework agreements list approved suppliers across lots covering consultancy, digital design, digital games and broadcast systems. The restricted procedure opens first with a PQQ stage before suppliers reach a full invitation to tender.

Over the past 5 years, most of BBC's contract awards have been in IT services, business services and construction work.

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Decision makers

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