Technical Support Services (TSS) ITT
Details
- Value
- £50,000,000
- Topic
- Information technology services
- Published
- 14 May 2025
- Submission
- 31 July 2026
- Source
- uk:find_a_tender
Tender description
The Driver and Vehicle Standards Agency (DVSA) TSS contract provides operational support to our core digital services. TSS currently supports 17 services or applications. These services include MOT, Theory Test, VOL, CVS, DES, and others, hosted primarily on AWS, Azure and MS Dynamics. The contract also provides 24/7 operational support for some services which underpins DVSA’s Service Support Model. This contract includes several high level functions but not every function is consumed by each service. 2nd and 3rd Line Support Major Incident Management Application Support Service Management Platform Operational Support Data Management Security operations Change, Release & Deployment Coordination Problem & Knowledge Management
Timeline
- Completed: Pre-tender published14 May 2025Current notice
About the buyer
Driver and Vehicle Standards Agency operates as an executive agency of the Department for Transport, running driving tests and vehicle standards enforcement across Great Britain and Northern Ireland. A dedicated procurement team, based in Nottingham, runs the agency's sourcing activity. Crown Commercial Service framework agreements cover most established sourcing needs.
Over the past 5 years, most of Driver and Vehicle Standards Agency's contract awards have been in education and training, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov |
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