Awarded contract

Service and support Agreement covering CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On

Details

Value
£7,350,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
14 May 2025

Tender description

The original contract covered AD Comms supplying the hardware for the CCTV, Automatic Passenger Counting, Media screens and Single Point Sign On. The hardware fitted across the 260 units is specific to the OEM. While NTL will still need to maintain and replace aspects of the hardware, the largest proportion of ongoing costs with the supplier is for the back-office and hosting support, which is bespoke to the OEM due to intellectual property rights (IPR). This extension to the original agreement is in place to ensure operationality and cyber security provisions remain protected as as AD Comms provide the backoffice support and software systems for these system to remain in place. ## Contract award

Timeline

  1. Completed: Award published14 May 2025
    Current notice
  2. Completed: Award date14 May 2025
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

Northern Trains Ltd operates passenger rail services across the North of England as a publicly owned local transport organisation. DfT Operator has run the company since Northern returned to public ownership in March 2020.

Suppliers of safety-critical goods, works and services register on RISQS to gain audited status. A published pipeline lists upcoming tendering opportunities for engineering, construction and safety-critical projects each year.

Over the past 5 years, most of Northern Trains Ltd's contract awards have been in construction work, repair and maintenance and architectural and engineering services.

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