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Expired contract

Primary Care Support England

Details

Buyer
NHS England
Supplier(s)
Capita Business Services Ltd
Value
£490,500,000
Duration
10 years
Topic
Medical software package
Published
12 May 2025
Source
uk:find_a_tender

Tender description

Lot 1: A modification to NHS England's contract for the delivery of the Primary Care Support Services, which are essential administration services that underpin Primary Care in England. The modification agrees between the Parties to extend the Contract for a period of 18 months and confirms timeframes for invoking the Termination Assistance Period, provided for within the Contract. This modification is made in accordance with the safe harbour of Regulation 72(1)(b) of the Public Contract Regulations 2015. In addition, we do not consider this to be a substantial modification and so the modification is also made in accordance with the safe harbour of Regulation 72(1)(e) of the Public Contracts Regulations 2015.

Timeline

  1. Award date1 September 2015
  2. Award published12 May 2025
    Current notice
  3. Contract expiry date31 August 2025

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Every tender is advertised on Atamis, the NHS's single eCommercial system, and larger contracts appear on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. Clinical services are commissioned directly or through the Provider Selection Regime. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

Relevant CPV codes

  • 48180000 · Medical software package
  • 48300000 · Document creation, drawing, imaging, scheduling and productivity software package
  • 48430000 · Inventory management software package
  • 48444000 · Accounting system
  • 48445000 · Customer Relation Management software package
  • 48490000 · Procurement software package
  • 48812000 · Financial information systems
  • 48814000 · Medical information systems
  • 48814200 · Patient-administration system
  • 48814400 · Clinical information system
  • 48900000 · Miscellaneous software package and computer systems
  • 64000000 · Postal and telecommunications services
  • 66170000 · Financial consultancy, financial transaction processing and clearing-house services
  • 66520000 · Pension services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 75100000 · Administration services
  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
  • 85100000 · Health services
  • 85120000 · Medical practice and related services
  • 85130000 · Dental practice and related services
  • 85140000 · Miscellaneous health services
  • 85160000 · Optician services
  • 85300000 · Social work and related services

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Decision makers

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