Awarded contract

CP2639-25 Electronic Monitoring of Community Services

Details

Supplier(s)
The Access Group
Value
£211,000
Duration
3 years
Topic
Software package and information systems
Published
13 May 2025

Tender description

DCC have procured a centralised system to enable the electronic monitoring of community services delivered to Adult and Community Services by external providers. The system will collect data at the point of service delivery and receive/provide electronic feeds to/from the Council's Case Management System (currently CareFirst system) as well as providers scheduling, rostering and payroll systems. This system supports the councils inhouse social care reablement service across the County.

Timeline

  1. Completed: Award published13 May 2025
    Current notice
  2. Completed: Award date1 June 2025
  3. Next: Contract expiry date31 May 2028in 2 years

About the buyer

Devon County Council runs local government services across Devon, and buys as a local authority through procurement specialists based across its eight directorates. The council is also a member of the Devon and Cornwall Procurement Partnership, alongside district councils, colleges and NHS services in the region. Social care and health providers work with a separate Provider Engagement Network and Market Management Team. Prospective providers meet that team to discuss proposals before any contract is issued.

Over the past 5 years, most of Devon County Council's contract awards have been in construction work, transport services and health and social work.

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Decision makers

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