TC047 - The Albert Halls, Box Office & Ticketing Contract
Details
- Buyer
- Bolton Council
- Published
- 6 January 2025
- Submission
- 5 February 2025
- Source
- uk:procontracts
Tender description
The Borough Council of Bolton (“the Authority”) is prepared to receive tenders for The Albert Halls Box Office & Ticketing Contract, which will be subject to the information, specification and tender package enclosed. TAH (The Albert Halls) is looking to appoint a provider for the supply of a ticketing solution for the administration of ticket sales and to provide a customer relationship management (CRM) solution. TAH (The Albert Halls) is looking to appoint a provider for the supply of a fully managed system covering sales, customer care, and CRM. This must include direct management of a purchasing application and ticket sales, technical support, marketing support, customer relationship management (CRM) support, secure dispatch of physical tickets, and customer service support through a contact centre. The term of the Contract will be for two (2) years with the option of up to two (2) twelve (12) month extensions available. It is intended for the Contract to commence on 1 April 2025. Keywords: Booking, Entertainment, Theatre, Sales, Box Office, Tickets
Timeline
- Completed: Tender published6 January 2025Current notice
- Completed: Submission date5 February 2025
About the buyer
Bolton Council is a Greater Manchester local authority procuring goods, works and services for the borough. A social value toolkit sets out expectations for bidders alongside the council's own ethical procurement policy. The corporate procurement team, based at Bolton Town Hall, handles supplier enquiries and contract queries.
Over the past 5 years, most of Bolton Council's contract awards have been in health and social work, business services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bolton-council.gov |
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