Awarded contract

IT Service Management Solution (ITSM)

Details

Value
£449,144
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
9 January 2025

Tender description

IT Service Management Solution (Call-off via CCS Framework G-Cloud 14)

Timeline

  1. Completed: Award date20 December 2024
  2. Completed: Award published9 January 2025
    Current notice
  3. Next: Contract expiry date19 December 2027in 15 months

About the buyer

Education Authority Northern Ireland administers most education sector procurement in Northern Ireland, and buys as a non-departmental public body with its own procurement service. That service is one of six Centres of Procurement Expertise in Northern Ireland. Every tender is issued on eTendersNI, where suppliers register, pick their CPV codes and add the Authority as an area of interest. Dynamic purchasing systems are open to join, and a published pipeline lists current activity. Procurement support also goes to schools, school meals kitchens and youth clubs. Contract categories run from transport, fleet and catering to construction, ICT and business services.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Education Authority Northern Ireland's contract awards have been in IT services, construction work and business services.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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