MOPAC: Public Attitude Survey, Telephone and Digital Investigation Unit, Survey and User Satisfaction Surveys
Details
- Value
- £4,000,000
- Topic
- Data capture services
- Published
- 9 May 2025
- Submission
- 30 May 2025
- Source
- uk:find_a_tender
Tender description
MOPAC currently holds a contract for the provision of the Public Attitude Survey (PAS), Telephone and Digital Investigation Unit (TDIU) survey and User Satisfaction Survey (USS). Previously, we have contracted these surveys within one contract. The PAS currently conducts 19,200 face to face interviews each year across London, with a minimum of 600 interviews per London borough per annum. The USS survey is a 20-minute telephone interview and achieves 9,600 interviews per year. The TDIU survey is a 10-15 minute online survey and achieves c.9,000 interviews per year. These surveys have been conducted for many years and provide MOPAC and the MPS with valuable trend data and detailed insights into public perceptions of policing and crime in London and victims' experiences. It is vital that robust and long-term trend analysis can continue into any future contracts, and that sample sizes are sufficient for analysis of different demographic groups and at borough level. To view the market engagement questionnaire, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=948210460
Timeline
- Completed: Pre-tender published9 May 2025Current notice
About the buyer
Mayors Office for Policing and Crime (MOPAC) oversees policing and crime reduction across London from its base at City Hall, and buys as a police body with its own procurement team. MOPAC and the Violence Reduction Unit publish tenders through the Delta eSourcing portal. Larger contracts also appear on Find a Tender. Framework agreements, including a Building Works Framework renewed for 2025/26, cover recurring construction contracts. MOPAC commissions frontline services addressing violence against women, gangs and domestic abuse. Procurement and grant-making decisions follow public sector regulations to keep the process fair, transparent and accessible.
The top 10 blue light buyers spent a collective £2.2bn between FY2021 and FY2025.
Over the past 5 years, most of MOPAC's contract awards have been in IT services, health and social work and research and development.
Relevant CPV codes
- 72313000 · Data capture services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@mayors-office-for-policing-and-crime-mopac.gov |
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