Awarded contract

ED0371-25 – UMO Digital Call-Handling Platform

Details

Value
£333,668
Duration
5 years
Published
28 April 2025

Tender description

Provision of the UMO digital call-handling platform for East Devon District Council's Home Safeguard service, replacing the existing Tunstall PNC system. Procured through the TELL1 framework.

Timeline

  1. Completed: Award published28 April 2025
    Current notice
  2. Completed: Award date28 April 2025
  3. Next: Contract expiry date27 April 2030in 3 years

About the buyer

East Devon District Council is the local authority for the East Devon district in Devon. The council belongs to the Devon Procurement Partnership. Contract Standing Orders set out the council's procurement rules.

Over the past 5 years, most of East Devon District Council's contract awards have been in construction work, architectural and engineering services and business services.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Contracts Manager+44 •••• ••••••

Related topics

Topics related to ED0371-25 – UMO Digital Call-Handling Platform, ranked by notice volume.

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TopicCountValue
  1. 11,633
    £1.0tn
  2. 28,015
    £1.7tn

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