Awarded contract

Qwell online mental health counselling platform in St Helens

Details

Supplier(s)
XenZone Ltd
Value
£105,000
Topic
Health services
Published
23 April 2025

Tender description

Qwell is an online mental health counselling platform, available 24/7 and 365 days a year providing free, safe and anonymous mental health and wellbeing support for adults in St Helens. Lot 1: NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of £45,000.

Timeline

  1. Completed: Award date29 August 2024
  2. Completed: Award published23 April 2025
    Current notice

About the buyer

NHS Cheshire and Merseyside ICB commissions NHS services, and formed in July 2022 from nine legacy clinical commissioning groups. National and local framework agreements are also used, awarded directly or through a mini competition. Providers can seek accreditation by contacting the ICB's procurement team directly.

Contracts are awarded by direct award, by varying an existing agreement, or through open competitive procurement. Every award follows the Provider Selection Regime and the Procurement Act 2023.

Over the past 5 years, most of NHS Cheshire and Merseyside ICB's contract awards have been in health and social work and education and training.

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