Expired contract

Provision of Audit for Drivers Medical

Details

Value
£56,000
Duration
6 months
Topic
Auditing services
Published
24 April 2025

Tender description

Cabinet Office's Public Bodies Review Programme recently undertook a review of DVLA to assess: - the effectiveness of DVLA's functions and structures - its performance and governance - its accountability to customers, the department and Parliament - its capacity to deliver more efficiently, including identifying efficiency savings Following the review a report was published on 7 November 2024. Within, there was a recommendation for the DVLA Board to sponsor a targeted audit of the efficiency and efficacy of the existing Drivers Medical department (DM) processes to identify any potential for immediate customer-focused improvements. Once the audit is complete the findings are to be reported back to DVLA Executive and Non-Executive Boards in the form of a written report. The objective of the review is to ensure the existing DM process is as efficient as possible and to improve the customer experience.

Timeline

  1. Completed: Award date7 April 2025
  2. Completed: Award published24 April 2025
    Current notice
  3. Completed: Contract expiry date6 October 2025

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Contracts Finder lists the agency's current and past goods and services opportunities. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping. The Commercial Services Group in Swansea handles supplier enquiries for the agency.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 79212000 · Auditing services

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